Contact

Get in touch

Whether you need help with your account, want to bring your masjid onto Jamia, or have a business enquiry, we’re here. Choose the right channel below.

User Support

support@jamiaapp.com

Account help, app bugs, data requests, and general questions.

Typically within 24 hours

Masjid Partnerships

admin@jamiaapp.com

Register your masjid, get onboarding help, or ask about billing.

Typically within 24-48 hours

Press & Business

hello@jamiaapp.com

Media enquiries, partnerships, and business opportunities.

Typically within 2-3 business days

Frequently asked questions

Quick answers to the most common questions. Can’t find what you need? Email us.

How do I delete my account?

Open the Jamia app, go to Profile → Settings → Privacy → Delete my account. Your data will be permanently removed within 30 days.

How do I remove or update my masjid listing?

Log in to the admin dashboard at jamiaapp.com/dashboard. Go to Settings to update your masjid details, or contact admin@jamiaapp.com if you need the listing removed entirely.

How do I request a copy of my data?

Email support@jamiaapp.com with the subject "Data Export Request" from the email address on your account. We will send a machine-readable export within 30 days.

The prayer times in the app are incorrect, who do I contact?

Prayer times displayed in the app are set by your masjid’s admin. Contact your masjid directly, or if you believe there is a technical issue, email support@jamiaapp.com.

How do I report abusive or inappropriate content?

Use the in-app Report button on any content or profile, or email support@jamiaapp.com with a description and screenshot. We review all reports within 24 hours.

Are you a masjid admin?

Set up your masjid dashboard in minutes. Manage prayer times, announcements, and your community, all from one place.

Register your masjid