Contact
Get in touch
Whether you need help with your account, want to bring your masjid onto Jamia, or have a business enquiry, we’re here. Choose the right channel below.
User Support
support@jamiaapp.comAccount help, app bugs, data requests, and general questions.
Masjid Partnerships
admin@jamiaapp.comRegister your masjid, get onboarding help, or ask about billing.
Press & Business
hello@jamiaapp.comMedia enquiries, partnerships, and business opportunities.
Frequently asked questions
Quick answers to the most common questions. Can’t find what you need? Email us.
How do I delete my account?
Open the Jamia app, go to Profile → Settings → Privacy → Delete my account. Your data will be permanently removed within 30 days.
How do I remove or update my masjid listing?
Log in to the admin dashboard at jamiaapp.com/dashboard. Go to Settings to update your masjid details, or contact admin@jamiaapp.com if you need the listing removed entirely.
How do I request a copy of my data?
Email support@jamiaapp.com with the subject "Data Export Request" from the email address on your account. We will send a machine-readable export within 30 days.
The prayer times in the app are incorrect, who do I contact?
Prayer times displayed in the app are set by your masjid’s admin. Contact your masjid directly, or if you believe there is a technical issue, email support@jamiaapp.com.
How do I report abusive or inappropriate content?
Use the in-app Report button on any content or profile, or email support@jamiaapp.com with a description and screenshot. Our team reviews every report and removes content that breaks our guidelines.
Are you a masjid admin?
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